Shipping & Customs

  • New Zealand $6.95 – free shipping over $350
  • Australia $15NZD – free shipping over $350NZD
  • United Kingdom $15NZD – free shipping over $350NZD

International Taxes & Duties
Please note: Delivery charges do not include import duties and taxes that may be due when the package reaches its country of destination.

Once your order has left us in New Zealand it may be subject to customs clearance procedures and charges, which can cause delays beyond original delivery estimates. 

Outside of the making time, your order will take approximately 10 days to get to you, excluding delays due to customs. Orders to countries outside NZ may be subject to import duties and/or taxes, which are levied once your package reaches your country.

We are unable to calculate the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Please contact your local customs office or respective tax authority for further information.

If an item is held for 10 days at customs or with the delivery provider (with no response from the recipient) it will be sent back to us, and the cost of the return postage will be deducted from the credit of the item.

New Zealand Shipping Carrier: Posthaste

International Shipping Carrier: NZ Couriers